Scheduling an Inspection

Press Enter to show all options, press Tab go to next option

**All requests scheduled BEFORE 4:00PM Friday May 22, 2020 will be conducted Tuesday May 26, 2020**

**All requests scheduled AFTER 4:00PM Friday May 22, 2020  will be conducted Wednesday May 27, 2020**

Please note the Building Division is still performing inspections during the City Hall Closure. Below are Special Safety Measures that are being implemented to provide for the safety of our staff and yours.

Special safety measures for residential in-home building inspections.  Special safety measures in accordance with COVID-19 guidelines are being implemented for residential home inspections for properties with active building permits.  Social distancing must be maintained and there shall be no gatherings of any number of people when a City building inspector conducts in-home inspections.  If these special safety measures cannot be accommodated, inspections will be suspended, and the permit holder will be provided a time extension for a period not to exceed 180 days without need for written request. 

Special safety measures for all building inspections. At the discretion of the building inspector, if the construction site workers and/or the superintendent is not following COVID-19 guidelines then the performance of the inspection can be canceled. The inspector will make contact via phone from their vehicle at the jobsite to inform them of the assessment so they can either choose to clear the site for the inspection or recall the inspection to a date and time when the site can accommodate a City building inspector safely.  These special measures are in place for the safety of City building inspectors and residents. 

When requesting an inspection using either of the two options below, please let us know if there are additional safety measures being performed at the job site so that we can be prepared or require alternate accommodations. 


Information to Know About Scheduling an Inspection

Inspections for work authorized by a current Building Permit are Scheduled by either leaving a Voicemail on the Inspection Request Hotline or if you are a Web Portal Registered User by making the Request Online

Inspections will not be scheduled more than two business days in advance. Requests are accepted until 4:00 PM during normal business hours for next business day inspections. Inspection requests received after 4:00 PM Fridays will be performed the following Tuesday, subject to City Hall Closures. Next day requests received after 4:00 PM or same day requests will not be accepted. 

Building inspections are performed Monday through Friday between the hours of 8:00 AM and 4:00 PM excluding Holidays.  


By Voicemail Request at (760) 777-7153

 We recommend that you call from a land line phone rather than a cell phone when scheduling an inspection for better audio quality of your recording. When calling to schedule an inspection, please provide the following information:

  • Area or the development where your inspection is located
  • Complete street address of the job location    
  • Permit Number on your job card
  • Type of inspection you are requesting
  • Contact phone number in case we have questions
  • If your inspection is in a gated community, please leave gate access information or make arrangements for access with your inspector
  • If this is a re-inspection, please indicate this in the message


Online Using the Web Portal for Registered Users at

Click the above link to log into the system using your Public Registered User Login or by Selecting your Company Name from the adjacent drop-down menu based upon how you applied for your Permit.

The opening screen is your “DASHBOARD”, from here you use the “Schedule” link on the left side bar or “Request” link located next to the desired permit shown in the “My Active Permits” table. From there you will be able to select from a list of inspection types (all may not be necessary/required, consult your inspector if you have any questions), and the requested date. Make sure to “Add Inspection” for each inspection desired and click “Submit” to confirm your request.


Cancelling an inspection

 Call the Building Division at (760) 777-7125 to cancel an inspection.  Do not call the Inspection Request Hotline to cancel an inspection.


Knowing when your inspection will be performed

 The Building Division is now providing two-hour inspection windows. The inspection schedule will be posted on the website at by 8:30AM each day.


Please contact the Permit Center at (760) 777-7125 – They can also help configure your Online Access.


We want your feedback, please tell us about your experience and take our survey today!